Popular Articles
Portal del Cliente
1. Los clientes pueden registrarse en el Portal del cliente. Si esta opción está habilitada, sus clientes pueden registrarse ellos mismos en su portal de clientes y acceder al portal, como una opción de auto-registro. Por lo tanto, verá la opción ...
Configuring SPF and DKIM for your Email Domain
SPF and DKIM are fundamental email authentication protocols that can help protect email senders and recipients from spam, phishing, and spoofing. SPF allows your recipients to know whether emails from your domain, are in fact sent by you while DKIM ...
Proceso de Ventas
Para realizar una compra dentro de nuestra página comercial, después de haber agregado los artículos que desea adquirir, deberá iniciar sesión con alguna cuenta registrada, o bien, realizar la compra en modo invitado como se muestra en la siguiente ...
Answering your first ticket.
Zoho Desk packs a bunch of features that are expressly there to help you respond to tickets smartly. The first of these, you've already discovered: Auto-Suggest Articles. Zoho Desk pulls up relevant articles on the ticket's content—so you can save ...
Setting up Community Forums
The community is a prominent support channel wherein people collaborate on topics of mutual interest. It typically consists of your customers who ask questions, seek support or initiate discussions on topics of common interest - all from a single ...